Here you can find my information and policies regarding what to expect as a new client, intake forms, booking, reminders, cancellations, lateness, accepted payments and more.
Location & Parking
Jubilation Massage Therapy is located within KeLani Wellness Spa at 1034 E Walnut, Columbia, MO next to The Broadway Hotel. Designated, free parking for visitors of KeLani is located in the small lot next to the building. There is also street parking available.
New Clients - What to Expect
If this is your first time coming to Jubilation Massage Therapy, welcome! When you request your appointment please be sure to let me know who referred you - you will both receive $10 off your services. Please arrive 10 minutes early. When you arrive please have a seat in the waiting area where I will meet you and offer a one page healthcare intake form. After filling this out you will have the opportunity to get a cup of water and use the restroom if needed, then we will meet for a brief verbal consultation in the privacy of my massage room. I will ask you a few questions about issues you are experiencing, your history with body work and go over any pertinent health issues indicated on your intake form to assist my understanding of how to tailor your session to your needs. I will go over what to expect and encourage you to communicate your needs during the session in order to ensure your comfort - I prefer to be quiet during your session in order to maximize your tranquility. I will give you a few minutes of privacy to undress and get on the massage table, then I will make sure you are ready before I reenter. We will adjust the table for your comfort and proceed.
Intake Forms
Intake forms are a necessary component of any healthcare appointment in the state of Missouri. These intake forms allow me pertinent insight into your health history and allow me to detect any potential contraindications (reasons not to receive massage, for your health and safety). They also serve as a consent form for receiving massage, as they are signed by both of us after we have had a verbal consultation about where on your body you need focus and where you’d like less or no focus. These forms are necessary during your first visit and any subsequent visits where significant changes to your health or medical treatment have occurred.
Booking
When booking online for the first time, a request will be sent to me to approve of the appointment. For recurring clientele this feature is waived. After making the request please allow me a few hours to respond as I may be unable to handle my phone immediately.
Book a massage with me in Columbia, MO today through Vagaro here or email me for availability/other information!
Reminders
I use the Vagaro booking app/website to save your contact information and to send reminders. You will receive an immediate text when you are booked in person or online, then a request for confirmation 72 hours before your scheduled appointment. You will receive one more reminder 26 hours prior to your scheduled appointment - if you need to reschedule or cancel please do so as soon as possible.
Cancellations
Every now and then cancellations happen - I ask for 24 hours advance notice if possible. I prefer to reschedule within the following 2 weeks but I understand that is not always possible. If you are experiencing an emergency or illness it is obviously best to reschedule. No-call, no-show events will result in cessation of services.
Lateness
Sometimes we can’t help running a few minutes behind. If you are more than 15 minutes late, however, you may be subject to cancellation or rescheduling. Please contact me if you anticipate being late. My goal is to ensure, when possible, that we can start your session in a timely manner and get in every minute you requested.
Accepted Payments
Payment is due at the end of your service. Debit and credit cards will be processed with Square. I also accept cash, check and Zelle and will honor $5 off your individual service when paying with these methods.
Ways to Save
I offer $5 off services when you pay with cash, check or Zelle.
I also offer $10 off per session ($30 total) when you purchase a package of 3 sessions. Cash, check or Zelle accepted for packages.
Please contact me directly with any questions you may have: